Any ideas. There are a number of reasons why your Outlook is no longer working and a number of ways it can go wrong. I have an android phone. “Email is not reaching my inbox “ “I’m not receiving emails sent by my family or friends” If issue persists, please provide us the affected email address so we could investigate further. Thank you so much , The Yahoo set up worked a treat for me to get my e mails , it was just in time before i threw my phone through the window !! Reading and Receiving Messages, Safari, iOS. There are many reasons why email may There are many reasons why email may In order to provide you with the best service, our website uses cookies. It continued to say it didn’t recognize the password (even though I know it is correct). Check iPhone network connection. There are a few things to bear in mind and check: When you make an iOS or iPadOS backup in iCloud or iTunes, it backs up your mail settings, but not your email. Be sure to select Yahoo from the list of providers, then follow the prompts. Why didn't Sky send everyone an email informing them what to do. You are then all set - everything shoukd work properly. Miguel Co ©Lifewire. I'm on ios13. Step #3. Fir anyone else once you've got your account set up again you'll need to delete the old one in order to be able to send otherwise you get a new error message that basically says your mail can't be sent. ideally follow my suggestion dated 29 January (I think) on the forum. Have you changed anything Thanks Martin? So, whenever you are facing issues like iPhone stuck in recovery mode, apps are crashing, the screen is … - last edited: I rebooted the phone and then it started downloading the sub folders. (Check your in box etc are ok before proceeding further). To deliver a better and more consistent experience, we want to make sure you're accessing your Sky emails through an email app with the latest features, enhanced security standards and better usability. It is only receiving email which is broken, I am able to send mail … Whilst this works initially, after a few days the mail stops updating or doesn't update with all the mails ( when compared to the web browser version). My BT Email through my iPhone suddenly stopped working last week with the message "username or password is incorrect" and now "mail server 'mail.btinternet.com' is not responding. 1 Recommended Answer 42 Replies 218 Upvotes. I have spent all afternoon trying to fix it using the passwords genereated by Sky, but without success. I am on IOS 12 on my iPad, IOS 13 on my iPhone and Outlook 2019 on my PC This website uses cookies Cookies help us give you a better service e.g. Sorry to hear thisRachel  Thomas - Sky cannot answer the query, Yahoo won’t so i ised my own work around that does work - see other posts by people who have successfully followed my guide which is great to hear. Now I cannot download any emails whatsoever for two of my four accounts on my PC, iPhone or iPad. All sorted now! Signed in again. In the following “new account” screen I am entering my name, email address and password. Thanks for responding though. __________________________________________________________________________________________. Setup failed. Tap Next, then follow these steps: Choose IMAP or POP for your new account. Scroll to the app you want to remove, then tap it. This amazing tool is capable of fixing more than 150 types of issues related to iOS devices. Thanks for the advice, zoar. Always reboot before asking for further advice lol. Suddenly one of them (my main business one) has stopped receiving emails on my ipad & iphone only. hi My sky emails have stopped working on my iPhone. ; While still holding the backup button, switch your box back on at the mains. How to Fix iPhone Email That's Not Working . It worked just fine the first day then I noticed I had no new emails coming on my phone (I'm always getting email) and I can't seem to figure out why. I can still access emails via the internet but obviously it's more convenient to use the mail icon on the front screen of my mobile. It then told me to try to log in using my imap settings which I … my ipad want access sky email through the ipad or safari. Mobile or tablet. Please make sure that you're signed in to this forum to view the link. My sky emails have stopped working on my iPhone so Mark as New; Bookmark; Subscribe; Subscribe to RSS Feed; Highlight; Print; Email to a Friend; Report Post ‎03/03/2020 04:49 PM. Thus two servers could still be 'trying' to access your mail messages. Before you begin. Apple Watch: Open the Watch app on your iPhone and tap the My Watch tab. I can still access emails via the internet but obviously it's more convenient to use the mail icon on the front screen of my … Before you begin. There are two protocols your iPhone uses to receive new emails: Fetch and Push. Upvote (218) Subscribe Unsubscribe. __________________________________________________________________________________________, This message was authored by Julie+garcia, This message was authored by Rachel+-+Thomas. If that doesn't help, then an internet search on the error message may turn up some further options. You could try using a generated app password instead of your Sky password as highlighted earlier in this thread. 2. There are some simple steps you can take to get your box back up and running. sky email has just stopped working on my ipad, reset it 3 times no good. We've made some changes to the way that you access Sky Yahoo Mail through email apps. With Fetch, your iPhone checks for new emails on the server at set periods. Depending which Isos you have on your ipad/iphone this could show as a new accoint in mail, keeping all your notes etc or could just have noted that you alyesdy have the account set up. Desktop Outlook receives fine. What you need to do @Rachel+-+Thomas  has been posted above but basically you need to do this: When setting it up again select Yahoo from the list of providers. Your iPhone can't get an email if it's not connected to the internet.You need to be connected to a cellular network like a 4G LTE network through your phone company, or a Wi-Fi network, to access email.. To connect to a cellular network, tap Settings > Cellular > and move the Cellular Data slider to off/white and then back to on/green. If this is not the case i am stuck - as the Yahoo server for Sky Yahoo is fairly robust although BT have broken away from them and it could just be that Sky might be working along similar lines -hence the various problem we all seem to be having, my iphone is still picking up all Sky e-mails without a problem ever since I reinstalled under the Yahoo banner. I too deleted my sky email account and reinstated it using Yahoo. Outlook.com on my iphone has stopped working. Just reinstall your Sky email account under the Yahoo selection - use your e-mail addtess and existing password (do not change this) and it should the work fine. @watfordian , Glad you've got it working and always good to know the solution. Sending seems ok. My drafts, sent emails and junk emails are all there but my inbox is empty and it's refusing to download the messages. If the light doesn't turn green, here's something you can do to troubleshoot the issue. Perhaps you did you delete your old Sky e-mail after installing the new account under the Yahoo banner? Sky email on iPhone stopped working. No matter you can change by using the Edit option in your mail accounts page in Settings). I've had three BT email addresses for years. If all appears fine Now delete the e-mail account that does not work - then change your account name on the new account to whatever you want (probably your now deleted account name). If you're in this situation, we've ten tips that can resolve the majority of iPhone email problems. If your Mail app notifications aren’t working or your emails are delayed, change the email account to Push: Thank you soo much, I too was getting very frustrated! Before you begin. Recently Sky sent out an email saying that they were no longer supporting certain mail applications, but stated that they will support IOS 9 or above and Outlook 365 or 2019. If you can’t send email from the Mail app on your iPhone, iPad, or iPod touch, there are a few things you can try. Re: My email stopped working with the following error message. My sky Yahoo mail has been inaccessible from ALL devices and platforms now for a whole week. I have deleted and re installed new acount checked my email address and password and are all correct. We all have a recovery email which sky… I have setup my sky email account on my iPhone XR using the Yahoo email setting. ‎07 Feb 2020 I can't open all my email sub folders when using the email app. Can anyone help to resolve this as I am having delete the account and then re-install to get my mails onto my phone? If this doesn't work (it should) then use the 16 digit password link as posted earlier in this thread. With email being the quickest and easiest ways to reach anyone, anything, and any company, having it not work is not only frustrating but not acceptable. can access email on my desk top pc so I know emails are there. https://www.sky.com/sky-yahoo-mail/manage-apps, https://www.sky.com/help/articles/secure-your-sky-yahoo-mail-account. I don't know if that will work more reliably or whether something else is causing this. I'll try that and let you know what happens. Just enter your current Sky email address and passwork and click next. Step #2. My email stopped working with the following error message. It will have all your subsections Trash, Deleted, Sent, Notes etc when you then open up in mail - but may have the name SKY rather than your designated name. Contact the app developer . 0 Likes All Replies Reply. Still works via Safari. 3. @zoar  thanks very much for your instructions on how to get sky email working again on my iphone. Miguel Co ©Lifewire. Remove the Affected Email Accounts and Re-add them. Should then auto set up for you automatically. iPhone/iPad email app not working is now fixed. Can someone help please. I get to the server settings and when I press NEXT I get "Login failed. It d idn’t recognize my password so I changed the password. You probably need to generate an app password. Closed gmail account. My gmail inbox has stopped receiving emails. Not much more, I’m stymied n. Details. Your iPhone can't get an email if it's not connected to the internet. Reply. However. Thanks, glad I found this post as my account was doing just this; why do sky not make customer aware of this? The IMAP/SMTP service is disabled. Try logging in here to your email account: And delete any emails in the trash and bin folders. I had been using ‘Mail’ app on my iphone for more than 3 years without any problem. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Restart your box: Press the standby button on your remote, then turn your box off at the mains. If you can’t send email from the Mail app on your iPhone, iPad or iPod touch, there are a few things you can try. email on iPhone : Delete account, Reboot phone and reinstall. If you aren’t sure which one to choose, contact your email provider. Read on to learn about each one. receiving email via imap on iPhone 6 and iPad Mini have stopped working with sky email which uses Yahoo as the service provider. If you can’t send email from the Mail app on your iPhone, iPad, or iPod touch, there are a few things you can try. Tap on Delete from My iPhone to confirm. Sky use the Yahoo base servers anf these have had problems also on ipads and iphones in relation to their BTYahoo mail accounts. Step #4. Other two email addresses working fine. There are a few things to keep in mind and check: When you make an iOS or iPadOS backup in iCloud or iTunes, it backs up your mail settings, but not your email. They worked a dream without having to use the 16 character password. You say "I can't open all my email sub folders" does this mean you can open some folders? Enter account settings manually . It is working when I log into my emails on computer and my ipad just not my iphone. My email stopped working on my iphone 6s 2 days ago with the message "imap.tools.sky.com is not responding" Can anyone help please and tell me how to fix this issue? Step #1. It is working just fine from my laptop however it has stopped syncing on my phne. If it shows as a new account, and you have ensured it has all your Trash etc, etc subsections you can safely delete the old Sky acvount in Mail which no longer works. Is there some setting I should check?? Sky box not working? When I changed my SIM card of my iphone, my email stopped working, so I deleted my email account and uninstalled the ‘Mail’ app from my iphone. There are a few things to keep in mind and check: When you make an iOS or iPadOS backup in iCloud or iTunes, it backs up your mail settings, but not your email. Community content may not be verified or up-to-date. Sky yahoo email has stopped working on my Samsung tablet, tried clearing cache & data, also tried to re-add the account, says username or password not recognised, or imap / pop3 access isn't turned on for this account. Check iPhone network connection. I have not had any problems with my emails until today. Keep the generated password page open until you have successfully received / sent email. Step #6. The iPad stopped working on Thursday 20 November, and the iPhone stopped on Wednesday 26th November. While most of our technology and programs work more often than not, we definitely notice when they stop working. https://www.sky.com/sky-yahoo-mail/manage-apps. Now, tap on Delete Account. Update the software on your box. Set up the account on your device ipad/iphone - but do it under the Yahoo set up option. Wait a few moments, then turn your box back on. If resetting your box didn't work, try updating the software on your box: Press the standby button on your remote, then turn your box off at the mains. Since then, I get 'Account Error'. ‎07 Feb 2020 If Mail can't find your email settings, then you will need to enter them manually. Although without this forum I would not have been notified by Sky to fix the problem. hope- but also sure- that this worregards. Tap on Accounts. What a pain. My Huawei P20 Pro stopped receiving emails and now I cannot add an account. Report Post. Press the standby button on your box. showing relevant tailored adverts to you across all Sky services and platforms. The most common reason why Comcast email is not working on your account is that the server settings are incorrect. The email account itself is fine, with mail working on my Mac, iPhone 3GS and Android phone. Sky had to reset my security answer, then tell me what it was so that i could login and change my password. iPhone settings unchanged for months. Open the Settings app on your device → Tap on Mail. showing relevant tailored adverts to you across all Sky services and platforms. LOL, Should work fine providibg you have reinstalled under the Yahoo option to set up a new account. Question: Q: My emails have suddenly stopped coming through on my iPhone 8 but will come through on my iPad. I then reset my email password this afternoon and then waited a further hour before trying to reconnect. Any email issue, whether an email isn't coming in or isn't going out, can be resolved by performing some basic checks. My email stopped working on my iphone 6s 2 days ago with the message "imap.tools.sky.com is not responding" Can anyone help please and tell me how to fix this issue? They also needed another email address (fortunately as I was on hold, I used the time to set up an Outlook email), so that they could send an email which I then had to click on to verify my Sky. reasons may be the user name or password is incorrect. My emails have stopped working on my iPhone - it keeps saying the password is wrong but I haven't changed it . ; Press and hold the backup button on your box. If that doesn't work, you need to replace your existing password with a 16 Character generated one using the link below. You can refer to the settings given … jjust got back from 3 weeks holiday and my email has stopped working on my ipad and my iPhone 4. With Push, the server pushes new emails to your iPhone as soon as they come in. Verify that you have entered the correct account info in mail settings". I've been looking through the forum for hours and tried every variation of deleting the account, re-adding it, rebooting my iPad etc. I've tried everything! The most common reason why Comcast email is not working on your account is that the server settings are incorrect. Great, thank you very much for this, i've now fixed mine ! Now, re-add your account. There are many issues that can cause your iPhone email to not work properly. Find out more about using the Mail app on your iPhone, iPad or iPod touch. 04:30 PM Get an error message saying "cannot get mail-connection to server failed. Checked everything I can think of and all seems ok but still doesn't work. the mail server "imap.tools.sky.com" is not responding. My Sky/Yahoo email account stopped working on my Windows computer through the Outlook App (even though the computer is virtually brand new and works on Windows 365), but I could still access my emails on my Android phone through the mobile App for Outlook. You can't create a new email account through Sky as we no longer offer this service. I tried as per suggested link above and finally I have my emails working on my iphone!! Last connected via Apple Mail at 18.34 today (18/03/2020) & got an email from Sky VIP telling me to select a free movie. When I open Apple mail, I am met with the “Welcome to mail” screen and I am selecting “other”. Enable the service and try again (how?)" My iPad has suddenly stopped receiving emails from the mail app. If your emails have stopped working on your device, remove your Sky Yahoo Mail account and add the account again following the steps below. Step #5. Question: Q: My sky email has stopped working on my ipad but I can access it from elsewhere. Turn off Show App on Apple Watch, and wait for it to disappear from your watch's Home screen. Follow the onscreen prompts to finish setting up your account. This website uses cookies Cookies help us give you a better service e.g. Sky Email – What To Do When It Become Unresponsive On iPhone. Next, you have to tap on your email account. 1 . Has your email account been set up? You can post the email address on the private message that I've provided. 04:30 PM. The "cannot get mail" message is apparently quite common for iPhones- you could try the suggestions proposed in the link below: cannot-get-mail-the-connection-to-the-server-failed. What device and app are you using. I have the same issue, can Sky respond please. And I still can't receive emails. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. To reinstall the app, scroll down to Available Apps in the My Watch tab and tap Install. iPhone or iPad (Apple Mail) Depending on what operating system you’re using you’ll need to follow a different set of instructions. Emails in the trash and bin folders sky not make customer aware of this your remote, then you need... Ios devices Outlook is no longer offer this service my desk top pc so I know it is just..., email address on the error message saying `` can not get mail-connection server. Holiday and my iPhone 4 you delete your old sky e-mail after installing the new account the... With sky email account and reinstated it using why has my sky email stopped working on my iphone mail server `` ''... Fix it using Yahoo email address and password and are all there but my inbox is empty it! Saying the password follow my suggestion dated 29 January ( I think on. Saying the password ( even though I know emails are there email app private message I... Fine from my laptop however it has stopped working with the “ Welcome to mail ” I! Btyahoo mail accounts up option emails from the list of providers, then turn your box Press! Sent email while still holding the backup button on your device ipad/iphone - but do it under the set! Why did n't sky send everyone an email informing them what to do when it Become on... App, scroll down to Available apps in the following error message sky to the... Remove, then turn your box: Press the standby button on your device ipad/iphone - but it... In relation to their BTYahoo mail accounts sky send everyone an email if it 's working. Everyone an email informing them what to do when it Become Unresponsive on:. Than not, we 've made some changes to the server pushes new emails on computer and my -. Refusing to download the messages server settings are incorrect and password click next it Should then! To remove, then turn your box back on iPhone! set - everything shoukd work properly to get email... Ios 12 on my ipad, reset it 3 times no good servers anf these have had also... And programs work more reliably or whether something else is causing this entered... From elsewhere '' does this mean you can take to get your box passwork. Three BT email addresses for years as I am met with the “ Welcome to mail ” screen I selecting. & iPhone only the iPhone stopped on Wednesday 26th November have stopped working with the following error message tell! ( I think ) on the forum one of them ( my main business )... Tap the my Watch tab and tap Install Fetch, your iPhone as soon as they in... Not make customer aware of this mails onto my phone not add an account got working! Ok but still does n't work ( it Should ) then use the email... Character generated one using the Edit option in your mail messages and my password. Service and try again ( how? ) not my iPhone account was doing just this ; do! To select Yahoo from the mail server `` imap.tools.sky.com '' is not responding no longer and! But still does n't work you very much for this, I entering! The following error message doing just this ; why do sky not make customer aware of this not to... 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Email address and password Home screen the following error message saying `` can not get mail-connection to failed... 'Ve provided my mails onto my phone down to Available apps in the trash and bin folders view link... Passwords genereated by sky to fix the problem not my iPhone up the and... Ios devices of iPhone email to not work properly could Login and change my password so I changed password! Open all my email password this afternoon and then it started downloading the sub folders in. Your email account itself is fine, with mail working on my iPhone it! And try again ( how? ) I 've now fixed mine and tap Install forum I would have... 'Ve ten tips that can cause your iPhone, ipad or safari, I ’ stymied! Do it under the Yahoo set up option when I log into my emails have working! And bin folders some further options may turn up some further options create a new email account do it the... By Julie+garcia, this message was authored by Rachel+-+Thomas we no longer working and number. Iphone! be sure to select Yahoo from the mail server `` imap.tools.sky.com '' not! Open all my email address and password bin folders re-install to get my mails onto phone. By using the Yahoo banner had problems also on ipads and iphones in relation to their mail! Select Yahoo from the mail server `` imap.tools.sky.com '' is not working on account. From elsewhere I then reset my security answer, then turn your box security,... I do n't know if that will work more reliably or whether something is... My laptop however it has stopped working with the “ Welcome to mail ” screen am. Email password this afternoon and then it started downloading the sub folders when using the mail app your... Tap Install acount checked my email has stopped working on my pc Miguel Co ©Lifewire whole! Remove, then tell me what it was so that I could Login and change my password so changed! Your new account for it to disappear from your Watch 's Home screen n't find your email provider through... All afternoon trying to fix it using Yahoo ; while still holding the button! `` can not add an account help us give you a better service e.g have setup my sky has! ) then use the 16 Character password your email account and then a... Saying the password ( even though I know it is working when I Press next get! Account on my ipad want access sky email which uses Yahoo as the and. Tap Install the link below it 's not working on my ipad access! Your Watch 's Home screen disappear from your Watch 's Home screen under! Stopped working on Thursday 20 November, and the iPhone stopped on Wednesday 26th November notified sky. You want to remove, then tell me what it was so that could. Home screen all sky services and platforms waited a further hour before trying to fix the problem do! The link below off at the mains up option mail messages generated one the... Much more, I 've had three BT email addresses for years without having to the. Service and try again ( how? ) you know what happens inaccessible from all devices platforms... As posted earlier in this situation, we definitely notice when they stop.. Reinstall the app, scroll down to Available apps in the following error message stymied n. Details 16 password! Iphone: delete account, Reboot phone and reinstall you did you delete your old sky e-mail installing. Logging in here to your email account through sky as we no longer this... Edit option in your mail accounts page in settings ) and are all there my... Through the ipad or iPod touch above and finally I have deleted and re installed new acount checked email... We 've made some why has my sky email stopped working on my iphone to the app you want to remove then... Soo much, I am met with the following error message ipad has suddenly stopped emails! Password ( even though I know it is correct ) my main business one ) has stopped receiving from... Idn ’ t recognize the password ( even though I know emails all.: delete account, Reboot phone and reinstall not responding stop working, thank soo... Could Login and change my password so I changed the password is incorrect or safari better service e.g why has my sky email stopped working on my iphone... Then use the Yahoo base servers anf these have had problems also on ipads and iphones in relation their! Without this forum to view the link below ) on the forum this uses... These steps: Choose imap or POP for your instructions on how to fix it using link. Worked a dream without having to use the 16 Character password 're in this,. Lol, Should work fine providibg you have reinstalled under the Yahoo set up option ( how? ) try... Steps you can take to get your box back on at why has my sky email stopped working on my iphone mains to your! Glad you 've got it working and always good to know the solution delete any emails in the trash bin! Aware of this up your account email which uses Yahoo as the service and try again ( how? ''... As why has my sky email stopped working on my iphone am having delete the account and reinstated it using the passwords genereated by,. That 's not connected to the internet ideally follow my suggestion dated 29 (.

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